Draft pending legal review. This document is not yet in force.
- Inquiry data (name, email, phone, dates, guests and message) is shared only with the host of the listing you contact, and kept to operate and protect the service.
- Marketing emails are sent only if you tick the optional consent box. You can unsubscribe at any time.
- Host verification documents are stored privately, used only for verification, and deleted after review.
- Exact property addresses are never published; maps show an approximate area.
- To access, correct or delete your data, contact us through the Contact page.
The Direct Stay is an independent property discovery and communication platform, not a vacation rental agency, property management company, booking service or payment intermediary. Independent hosts provide listing information and make all rental arrangements with guests. The Direct Stay does not own or manage the accommodations and is not a party to resulting rental agreements. To the extent permitted by applicable law, it does not assume responsibility for independent transactions, cancellations, payment disputes, injuries, property conditions or nonperformance; no term limits legally non-excludable liability or consumer rights. Listing verification and moderation do not guarantee accuracy, safety or performance. Full Terms of Use, Host Agreement and Privacy Notice apply.