Draft pending legal review. This document is not yet in force.
- The Direct Stay is a free discovery and communication platform. It is not a travel agency, booking service, property manager or payment intermediary.
- Sending an inquiry does not create a reservation. Availability, rates, deposits, cancellation and payment terms are agreed directly between guest and host.
- Users must provide truthful information and must not use the platform for fraud, spam, harassment or unlawful purposes.
- Listings that are misleading, unsafe or unauthorized can be paused, hidden or removed. Anyone can report a listing for review.
- Before paying, guests should confirm the total cost, cancellation terms, host identity, property details and payment instructions.
The Direct Stay is an independent property discovery and communication platform, not a vacation rental agency, property management company, booking service or payment intermediary. Independent hosts provide listing information and make all rental arrangements with guests. The Direct Stay does not own or manage the accommodations and is not a party to resulting rental agreements. To the extent permitted by applicable law, it does not assume responsibility for independent transactions, cancellations, payment disputes, injuries, property conditions or nonperformance; no term limits legally non-excludable liability or consumer rights. Listing verification and moderation do not guarantee accuracy, safety or performance. Full Terms of Use, Host Agreement and Privacy Notice apply.